Privacy Policy

CarDelMar.com is committed to ensuring your privacy as a valued customer. For this reason, we have established our own Privacy Policy. Our Privacy Policy defines our conduct and actions when it comes to the collection, use and protection of your personal information. We consider "personal information" to be all information relating to an individual. ex: individual's name, address, phone number, E-mail address and credit card information.

We recommend that you closely read, review and comply with our privacy policy prior to using our website.

PLEASE NOTE THAT WE DO NOT SELL NOR RENT OUR WEBSITE'S USERS PERSONAL INFORMATION TO ANY THIRD PARTIES.

Our Privacy Policy is frequently reviewed and edited. Consequently, changes and updates to the Policy may occur. Please make sure that you keep up-to-date with our Privacy Policy terms by reviewing our Policy on a regular basis.

We greatly value your trust, and therefore clarity and transpareny is a must for us. Please find below a detailed outline of our terms concerning your privacy protection. If you have any further inquiries and/or questions, please send us an E-mail at customerrelations@cardelmar.com. We will be more than happy to help you.

COLLECTION AND USE OF PERSONAL INFORMATION BY CARDELMAR:

Whenever you make a car reservation via our website, www.cardelmar.com, we request the following information: name of the driver - as well as the name(s) of any additional driver(s) - address, phone numbers, E-mail address, age (when necessary due to young drivers'regulation) and credit card details. This information is solely used for the reservation process.

CarDelMar newsletter is free-of-charge and intends to provide all of our clients with our latest specials and offers. CarDelMar Newsletter is offered to all of our clients who wish to receive it on a monthly basis. CarDelMar reserves the right to limit the membership to those who accept E-mails. If you wish to receive newsletters and special offers via E-mail from CarDelMar and its selected partners and/our affiliated companies, you can visit our website and register for our CarDelMar Newsletter. If at any time you wish to unsubscribe from any of CarDelMar's E-mail products, click the unsubscribe link at the bottom of any of the messages.

We use an email system which can individually track who opens an E-Mail (HTML format) and who clicks on any link provided in an E-Mail. This is defined as personally-identifiable information. We gather personally-identifiable information in order to assess how many people were interested in particular topics or particular links posted in our E-mail correspondences; and to better understand your needs in order to create personalized service that better fits your interests. If you do not want such information to be collected about you, you should unsubscribe from our all of our E-Mails communication services.

Your opinion and feedback is essential to us. In order to improve our services and products, we conduct online surveys from time to time. Participation in these online surveys is optional and anonymous.

With the objective and intention of offering you a valuable service, CarDelMar uses cookies or "pixel tags" to provide personalized services and content and to collect "Session Data". We define a cookie or "pixel tag" as the small amount of data sent to your browser from a web browser and stored on your computer's hard drive. A cookie is set when you browse our site. You have the possibility to block cookies by setting your browser to refuse them. - please note that your user experience at CarDelMar will be significantly limited if you do so. We define "Session Data" information to be the type of Internet browser and operating system an individual uses, the domain name of the site from which the individual came, the date, time and duration of the visit, number of visits, average time spent on the individual's site, pages viewed, domain name of the individual, and number of cookies accumulated.

We use cookies to tailor your online experience, enable you to obtain a faster access to our Site pages without having to retype your login name, provide you with more personalized services and evaluate and assess the number of people who visit our site in order to enhance the quality of our service. Unless you register, we cannot identify you other than through the information stored in the cookie.

CarDelMar shares your personal information with third parties only with your explicit permission, or as otherwise disclosed in this Privacy Policy. When you reserve or purchase car rental services through CarDelMar, we must provide certain elements of your personal information to the car rental agency and or other involved third parties to enable the successful fulfillment of your request. However, we neither sell nor rent individual customer names or other personal information to third parties. We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, CarDelMar will hire a third party to act on our behalf for projects such as market-research surveys. In such case, CarDelMar will provide information to these third parties specifically for use in connection with such projects. The information we provide to such third parties is protected by a confidentiality agreement.

Third parties advertise on our Site, and we also contract with third parties to post ads throughout Internet. These third parties may post ads about our products or services, or third party products or services that we or our business partners think you may be interested in.

While we may share Session Data with third parties to help facilitate the posting of these ads, we do not share any personal information about you unless you give us permission to do so. PLEASE NOTE THAT WE DO NOT SHARE PERSONAL INFORMATION SUCH AS CREDIT CARD DETAILS OR ANY OTHER HIGHLY SENSITIVE DATA. These third parties may seek to use cookies and pixel tags, including those collected on our Site, to track Session Data. This Session Data deals with the ads you may have seen and the types of things in which you appear to be interested in for market research and analysis purposes.

When you click on a third party advertiser's link from our Site, you will leave our Site and will access the third party's site. We are not responsible for such third party's sites. You should carefully review the privacy statements of any other site you visit as those privacy statements will apply to your visit to that site and may be very different from our policy.

The protection of your privacy and personal data is of the utmost importance to CarDelMar. Your data is processed by us in compliance with data protection legislation.

Your personal and payment details will only be recorded, processed and used in compliance with data protection legislation, to the extent required for the purposes of performance of the rental agreement.

The details which you have provided in order to rent a vehicle shall only be transferred to local car rental company to the extent necessary for performance of the rental agreement. Your personal or payment details will not be passed to a third party, except in the case of a legal or governmental requirement, e.g. in order to combat credit card fraud. We have set up security policies, rules and technical actions to safeguard your personal information from 1) unauthorized access and 2) improper disclosure. All our employees who have access to, and are involved with the processing of personal data, are bound to respect the confidentiality of your personal information.

CarDelMar’s website is secured with a 128 bit code by Thawte. Sensitive data, such as your credit card and personal data, are coded and protected using the SSL system (Secure Socket Layer) before being transferred. Your data cannot, therefore, be intercepted by a third party. It is even safer than giving your details by telephone.

If you have any further questions regarding the handling of your personal data, please do not hesitate to contact us: customerrelations@cardelmar.com.

Thank you for using CarDelMar

This website uses Google Analytics, a web analyzing service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are saved on your computer and which allow an analysis of the usage of the website to be carried out. 

The information gathered from cookies about your usage of the website (including your IP address) is transferred to the Google server in the USA and saved there. Google will use this information to assess your usage of the website, build reports about your website activity for the website operator to work with and to generate further services linked to website and internet usage. 

In some cases, where it is compulsory by law or where third parties work together in partnership with Google, this information will be transferred to third parties. Google will at no point connect your IP address to other information from Google. You can prevent cookies from being installed on your computer by changing the settings in your Internet browser. However, we would like to inform you that by doing this you may not be able to use all of the functions of the website to their full capacity.

Through using this website, you agree to the processing of any data gathered by Google in the manner previously described and in agreement with the stated purpose.

In view of the legal discussion on the use of Google Analytics concerning complete IP addresses, we would like to declare that we only use Google Analytics in cooperation with the “Anonymize IP” function.  This means that your IP address is abbreviated before being worked with and, therefore, rules out the establishment of a direct link to you.

You can prevent Google Analytics from collecting data by using a deactivation application for your browser. The application stops Google Analytics from gathering information from your website visit. To use this function, download the application for your current browser and install it. The application is available for the following browsers: Internet Explorer (7 and 8), Google Chrome (4.x and up) and Mozilla Firefox (3.5 and up). LINK: tools.google.com/dlpage/gaoptout If your current browser is not one of the above, we recommend installing one, which can be used with the application.

Social plugins (“plugins”) from the social network, Facebook.com, form a part of our internet presence and are run from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked by the Facebook logo or the add-on “Facebook Social Plugin”.

If you open a website which constitutes a part of our internet presence and contains such a plugin, your browser will create a direct connection to the Facebook server. The content of the plugin is transmitted directly from Facebook to your browser and into the websites.

Through the integration of the plugin, Facebook receives information confirming that you have opened the respective website. If you are signed into Facebook, it can attach the details of your visit to your account. If you interact with the plugin, for example, clicking on the Like button or submitting a comment, the respective information will be transmitted directly to Facebook, where it will be saved. 

You can find information on the purpose and extent of the transfer of information and the subsequent processing and use of the data through Facebook, as well as your related rights and privacy settings, on the Facebook data protection site. 

If you would not like Facebook to collect your details by means of our internet presence, you need to log out of Facebook before visiting any of our websites.