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Please find below answers to frequently asked questions regarding CarDelMar and booking procedure.

How does the Reservation Process work?
What does "Your session has expired" mean?
What is a rental agreement?
How do I know if my online reservation has been confirmed?
What should I do if I forget my password?
What are the benefits of using a CarDelMar account?
How do I obtain a CarDelMar account?
Are there any age restrictions on renting a car from CarDelMar?
How are my personal and credit card details protected?

How do I find the rental office on my arrival in the destination city/country?
Can the vehicle be driven by someone else than the listed renter?
What do I do when I have a problem with the vehicle?
Which documents do I need when collecting my rental car at the local car rental counter?
Will a deposit be debited from my credit card when I collect my rental vehicle?
Should I check the condition of the rental car before leaving the rental station?
Is there a limit on the mileage included in the price?
Can I use the rented vehicle to visit another country, apart from the one where it was rented?
What will happen if my rented vehicle breaks down or is involved in an accident?
What will happen if I return the rented vehicle too late or too early?
Do I have to return the vehicle with a full tank?
Can I extend the agreed period of rental?
Can I return the vehicle to the rental station, outside normal office hours?
Should I check the condition of the vehicle before returning it?
Can I return the vehicle to another town or another country?

What kind of vehicles does CarDelMar offer?
Can I choose the vehicle model I want?

Where can I find the prices?
Are the prices actualized on a regular basis?
What is included in the price?
Are there any additional costs on top of the quoted price?

Which methods of payment are accepted by CarDelMar? 

Is third party vehicle insurance included in the price?
Under what circumstances would I be liable for damages?
What should I do in the event of an accident and/or damage?
What about additional insurance?

How can I cancel/ amend a booking and what costs might I incur?