Best Price Guarantee

Found a better deal somewhere else? We’ll happily match it! At CarDelMar, we guarantee to provide you with the best price available!

If you find another local car rental broker offering the same deal at a cheaper price than CarDelMar up to 24 hours after booking, we will happily match their price.

Our Terms and Conditions

The offer on CarDelMar.com and the offer from the other US car rental supplier have to:

• be exactly the same. This means that the destination, the pick up and drop off stations, the rental period, car category, add-on extras, additional costs (taxes and fees) and the insurance package must all be identical.

• be in the same currency.

The Best Price Guarantee is not valid for:

• bookings made on request.

• competitive prices submitted after 24hrs of the CarDelMar booking.

• bookings made through travel agencies or partner websites.
  
  
• bookings in combination with discounts or other promotions

• offers through car rental suppliers. 

• individual cases, when a price match is not available due to the guidelines of the respective rental car provider. 

How our Best Price Guarantee works:

1. First, you need to locate a US car rental broker who is offering exactly the same rental car package as can be found on CarDelMar.com. The cheaper deal needs to be located and available in the 24 hour period following your booking.
   
   
2. Send an email to the address bestprice@cardelmar.com or fill out the form below.
   
   To be able to compare the offers you have found, we ask you to send us the following information:
   
   - your full name
   - your daytime phone number
   - CarDelMar booking number (if applicable)
   - the name of the other car rental broker
   - the price of the cheaper offer
   - URL/ link to the cheaper offer
   - a screenshot* of the cheaper offer
   
   
3. Our Pricing department will verify the offer from the other company and, if all the information is correct, they will match the price.
   
   
4. Last but not least, have a wonderful vacation with your unbeatably priced rental car! 

*What is a screenshot?  

By pressing the ‘Print screen’ button on your keyboard, your computer will take a picture of what is on your screen and copy it to your clipboard. In order to use this function for our offer, open the website where the cheaper price is shown, maximize the window and press the ‘Print screen’ button. You can then open a new email, an image program, a Word or a Powerpoint document and paste the image there (pressing both Ctrl and the V key). Add the additional requested information to an email and if the image is not already there, you can add it as an attachment in one of the following formats: .pdf, .doc(x), .jpg, .ppt(x). The file should not exceed 1MB in size.