Packages
Please be informed that some credit cards include insurance coverage. We recommend you check with your credit card company before selecting your package.
Inclusive Package
- Comprehensive cover with deductible
- Motor vehicle theft insurance with deductible
- Motor vehicle third party liability insurance indemnity limit in accordance with the local car rental company terms or additional coverage taken out through the local rental company
- Unlimited mileage
- All local taxes
- Airport delivery
- Airport taxes
Basic Package
- Unlimited mileage
- Third party insurance in accordance with the terms and conditions of the local rental companies or additional coverage taken out through the local rental company
Inclusive Plus Package
- Comprehensive cover with no deductible
- Motor vehicle theft insurance with no deductible
- Motor vehicle third party liability insurance indemnity limit in accordance with the local car rental company terms or additional coverage taken out through the local rental company
- Unlimited mileage
- All local taxes
- Airport delivery
- Airport taxes
Tips for booking with CarDelMar
CarDelMar prices
CarDelMar prices are updated daily, i.e. the price that you pay for your rented car is an updated price valid only on the date of booking. If you alter your booking (e.g. change the length of the rental period, vehicle group or country), you will be charged the original reservation price.
Information on Refuelling
There are three options for filling the fuel tank on return of the vehicle:
1. Empty to empty – i.e. the fuel tank is empty when the vehicle is collected and is to be returned empty.
2. Full to full – i.e. the tank is full when the vehicle is collected and is to be returned full.
3. Full to empty – i.e. the fuel tank is full when the vehicle is collected and is to be returned empty. In this case, the full tank of fuel must be paid for in advance on collection.
Please note which of the above options is quoted in your car rental company rental contract in order to avoid any extra costs.
Reservation Procedure
What is a rental agreement?
A rental contract is the official contract that is signed by the local rental company and the customer before collection of the vehicle. This agreement states all terms and conditions of the local rental company regarding the rental, description of the vehicle and the applicable tariff. A rental day always consists of 24 hours.
How do I know that my online booking has been confirmed?
At the end of the online booking process, a “Summary” or booking confirmation appears, on which the reservation number is given. Immediately after the booking has been made, you will also receive a voucher and copy of the invoice by email (both PDF).
Print out a copy of the invoice and voucher for your records.
Are there any age restrictions on hiring a car from CarDelMar?
The age requirements depend on the country and type of car. In some cases a surcharge may be made for certain groups (e.g. young drivers under the age of 21 or 25).
Further information can be found in the general terms and conditions of the local rental company.
How are my personal and credit card details protected?
CarDelMar’s website is secured with a 128 bit code by Verisign. All sensitive data, such as your credit card and personal data are coded and protected using the SSL system (Secure Socket Layer) before being transferred. Your data cannot, therefore, be intercepted by a third party.
Data Protection
The protection of your privacy and personal data is of the utmost importance to CarDelMar. Your data are processed by us in compliance with data protection legislation.
Your personal and payment details will only be recorded, processed and used in compliance with data protection legislation, to the extent required for the purposes of performance of the rental agreement.
The details which you have provided in order to rent a vehicle shall only be transferred to local car rental firm to the extent necessary for performance of the rental agreement. Your personal or payment details will not be passed to a third party, except in the case of a legal or governmental requirement, e.g. in order to combat credit card fraud.
CarDelMar’s website is secured with a 128 bit code by Verisign. Sensitive data, such as your credit card and personal data, are coded and protected using the SSL system (Secure Socket Layer) before being transferred. Your data cannot, therefore, be intercepted by a third party. It is even safer than giving your details by telephone.
If you have any further questions regarding the handling of your personal data, please do not hesitate to contact us.
contact.us@cardelmar.com
SSL Coding
The CarDelMar website is secured and all sensitive data
and transactions are protected by a 128 bit coding by Verisign.