To help us better serve you, please do not hesitate to contact us if you have a question, wish to make a suggestion or issue a complaint.
For questions relating to reservations, your rental or CarDelMar in general, please review our rental policies and FAQ (Frequently Asked Questions).
If you cannot find an answer to your question there, please send us an E-mail to the address below:
customercare@cardelmar.com
To speak to us directly, please call our toll free Hotline at
1866 - 29 83 83 8
In order to ensure your request is fully comprehensible for us and our partner, please forward us your complaint in writing as soon as possible after your rental.
Email: customerrelations@cardelmar.com
To help us process your claim as quickly as possible please make sure you provide us with the following documents:
- Copy of the Voucher and Invoice.
- Proof of payment/ Credit card statement.
- Police accident report, Insurance report (Accident/Damage)