We recommend you review, understand and comply with our privacy policy prior to using our website.
PLEASE NOTE THAT WE DO NOT SELL NOR RENT OUR WEBSITE'S USERS PERSONAL INFORMATION TO ANY THIRD PARTIES.
Our Privacy Policy is frequently reviewed and re-adjusted. Consequently, changes and updates to the Policy may occur. Please make sure you stay up-to-date with our Privacy Policy terms by reviewing our Policy on a regular basis.
We greatly value your trust in our commitment and clarity is a must for us. Please find below a detailed outline of our terms concerning your privacy protection. If you have any further inquiries and/or questions, please send us an E-mail at customerrelations@cardelmar.com. We will be pleased to assist you.
COLLECTION AND USE OF PERSONAL INFORMATION BY CARDELMAR:
Car Rental Reservation:
Whenever you make a car reservation via our website, www.cardelmar.com, we request the following information: name of the driver - as well as the name(s) of any additional driver(s) - address, phone numbers, E-mail address, age (when necessary due to young drivers'regulation) and credit card details. This information is solely used for the reservation process.
Newsletters & E-mail:
CarDelMar newsletter is free-of-charge and intends to provide all of our clients with our latest specials and incentives. CarDelMar Newsletter is offered to all of our clients who wish to receive it on a monthly basis. CarDelMar reserves the right to limit the membership to those who will accept E-mails. If you wish to receive newsletters and special offers via E-mail from CarDelMar and its selected partners and/our affiliated companies, you can visit our website and register for our CarDelMar Newsletter. If at any time you wish to unsubscribe from any of CarDelMar's E-mail products, click the unsubscribe link at the bottom of any of these communications.
We use an email system which can individually track who opens an E-Mail (HTML format) and who clicks on any link provided in an E-Mail. This is defined as personally-identifiable information. We gather personally-identifiable information in order to assess how many people were interested in particular topics or particular links posted in our E-mail correspondence; and better understand your needs and conceive personalized services better suited to your interests. If you do not want such information to be collected about you, you should unsubscribe from our all of our E-Mails communication services.
Online Surveys:
Your opinion and feedback is essential to us. In order to improve our services and products, we conduct online surveys from time to time. Participation in these online surveys is optional and anonymous.
Cookies and IP addresses:
With the objective and intention to offer you a valuable service, CarDelMar uses cookies or "pixel tags" to provide personalized services and content and to collect "Session Data". We define a cookie or "pixel tag" the small amount of data sent to your browser from a web browser and stored on your computer's hard drive. A cookie is set when you browse our site. You have the possibility to block cookies by setting your browser to refuse them. - please note that your user experience at CarDelMar will be significantly limited if you do so. We call "Session Data" information as, the type of Internet browser and operating system an individual uses, the domain name of the site from which the individual came, the date, time and duration of the visit, number of visits, average time spent on the individual's site, pages viewed, domain name of the individual, and number of cookies accumulated.
We use cookies to tailor your online experience, enable you to obtain a faster access to our Site pages without having to retype your login name, provide you with more personalized services and evaluate and assess the number of people who visit our Site in order to enhance our quality service. Unless you register, we cannot identify you other than through the information stored in the cookie.
Sharing of data:
CarDelMar shares your personal information with third parties only with your express permission, or as otherwise disclosed in this Privacy Policy. When you reserve or purchase car rental services through CarDelMar, we must provide certain of your personal information to the car rental agency or other involved third party to enable the successful fulfillment of your request. However, we do not sell or rent individual customer names or other personal information to third parties. We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, CarDelMar will hire a third party to act on our behalf for projects such as market-research surveys. In such case, CarDelMar will provide information to these third parties specifically for use in connection with such projects. The information we provide to such third parties is protected by a confidentiality agreement.
Advertising services:
Third parties advertise on our Site, and we also contract with third parties to serve ads across the Internet. These third parties may post ads about our products or services, or third party products or services we or our business partners think you may be interested in.
While we may share Session Data with third parties to help facilitate the serving of these ads, we do not share any personal information about your unless you give us permission to do so. PLEASE NOTE THAT WE DO NOT SHARE PERSONAL INFORMATION SUCH AS CREDIT CARD DETAILS OR ANY OTHER HIGHLY SENSITIVE DATA. These third parties may seek to use cookies and pixel tags, including those collected on our Site, to track Session Data about the ads you have seen and types of things in which you appear interested for market research and analysis purposes.
When you click on a third party advertiser's link from our Site, you will leave our Site and will access the third party's site. We are not responsible for such third party's sites. You should carefully review the privacy statements of any other site you visit as those privacy statements will apply to your visit to that site and may be very different from our policy.
Security:
The protection of your privacy and personal data is of the utmost importance to CarDelMar. Your data are processed by us in compliance with data protection legislation.
Your personal and payment details will only be recorded, processed and used in compliance with data protection legislation, to the extent required for the purposes of performance of the rental agreement.
The details which you have provided in order to rent a vehicle shall only be transferred to local car rental company to the extent necessary for performance of the rental agreement. Your personal or payment details will not be passed to a third party, except in the case of a legal or governmental requirement, e.g. in order to combat credit card fraud. We have set up security policies, rules and technical actions to safeguard your personal information from 1) unauthorized access and 2) improper disclosure. All our employees who have access to, and are involved with the processing of personal data, are bound to respect the confidentiality of your personal information.
CarDelMar’s website is secured with a 128 bit code by Verisign. Sensitive data, such as your credit card and personal data, are coded and protected using the SSL system (Secure Socket Layer) before being transferred. Your data cannot, therefore, be intercepted by a third party. It is even safer than giving your details by telephone.
If you have any further questions regarding the handling of your personal data, please do not hesitate to contact us: contact.us@cardelmar.com
Thank you for using CarDelMar
